Security Policy

Official channels

We communicate and transact only through:

• This website — oceanshippingpty.com
• Email — info@oceanshippingpty.com
• Telephone — +61 489 989 670

Payment instructions are issued only in the formal invoice sent from our official email. Treat payment details received any other way as suspect and verify with us by phone first.

Customer responsibility

• Keep your account password private; choose a password you don’t reuse elsewhere.
• Verify bank details verbally before your first transfer if anything seems unusual.
• Do not act on messages claiming to be us via third-party messaging platforms.

Data handling

Order, quote and account information is stored securely and used only to fulfil your requests, per our Privacy Policy. Account passwords are stored as salted cryptographic hashes — never in plain text. We do not store bank credentials.

Unauthorised activity

If you believe an email, invoice or website is impersonating Ocean Shipping, or you notice unauthorised activity on your account, contact us immediately on +61 489 989 670.