Security Policy

Last updated: 27 August 2026

High-value goods attract impersonators, and a container purchase should never depend on you being lucky. This page sets out how Ocean Shipping protects customers, transactions and information — and, just as importantly, how you can verify that a message, invoice or payment request really came from us.

Our commitment to security

Security here is structural, not decorative: the way we take payment, the way we communicate, and the way the website is built are each chosen to remove the common attack surfaces — no card forms to skim, no payment links to spoof, no surprise channels to imitate. What remains is a short list of official touchpoints that are easy to verify.

Official channels

We communicate and transact only through:

• This website — oceanshippingpty.com
• Email — info@oceanshippingpty.com
• Telephone — +61 489 989 670

Payment instructions are issued only in the formal invoice sent from our official email. Treat payment details received any other way as suspect and verify with us by phone first. We do not conduct sales through social-media marketplaces, chat apps or third-party agents.

Secure website access

The website is served over HTTPS, so everything you type — quote requests, contact messages, checkout details — travels encrypted between your browser and our server. Check for the padlock and the exact domain oceanshippingpty.com in your address bar; lookalike domains are the oldest trick in the book.

Payment security

Our payment model is bank transfer against a formal invoice — which means no card numbers or banking credentials are ever entered on this website. There is nothing for a website breach to steal and no “payment page” for a scammer to imitate. The transfer happens inside your own online banking, against account details printed on a verifiable document, with your order number as the reference. If an email ever claims our bank details have changed, stop and call +61 489 989 670 before paying — legitimate detail changes are rare and we will always confirm them verbally.

Account & information protection

Customer accounts are optional, and guest checkout keeps the data footprint minimal. Where you do create an account, your password is stored only as a salted cryptographic hash — never in plain text and never recoverable by staff — and your session is protected by a secure, HttpOnly cookie. Order, quote and account records are accessible only to the team members who need them to serve you.

Email & communication security

Genuine Ocean Shipping correspondence has a consistent shape. It:

• comes from info@oceanshippingpty.com — check the actual address, not just the display name;
• quotes your real order or quote reference (OSO/OSQ/OSC numbers);
• never pressures you to pay urgently, buy gift cards, or move the conversation to a messaging app;
• never asks for passwords, card numbers or banking logins.

When in doubt, don’t reply — call us on the number published on this website and read the message to us.

Fraud prevention measures

Behind the scenes, the website rate-limits abusive traffic, filters automated form submissions, validates every order server-side (prices are recomputed from our catalogue, never trusted from the browser), and records the details needed to investigate suspicious activity. Orders with fraud indicators are verified manually before any dispatch.

Customer responsibility

• Keep your account password private; choose a password you don’t reuse elsewhere.
• Verify bank details verbally before your first transfer if anything seems unusual.
• Do not act on messages claiming to be us via third-party messaging platforms.
• Keep your invoice and payment receipts until your order is delivered and inspected.

Third-party service providers

The hosting and email infrastructure this website runs on is engaged to process data only on our behalf, per the Privacy Policy. Delivery partners receive only what a delivery requires — name, address, phone number — and nothing financial.

Data handling

Order, quote and account information is stored securely and used only to fulfil your requests, per our Privacy Policy. Account passwords are stored as salted cryptographic hashes — never in plain text. We do not store bank credentials, and no payment credentials pass through our systems at all.

Incident response

If a security issue affecting customer information were identified, we would contain it, assess what was affected, notify affected customers promptly with plain-language guidance, and meet our obligations under the Notifiable Data Breaches scheme of the Privacy Act 1988 (Cth). Researchers who spot a vulnerability on this site are welcome to report it to info@oceanshippingpty.com — reports are read and acted on.

Report unauthorised activity

If you believe an email, invoice or website is impersonating Ocean Shipping, or you notice unauthorised activity on your account, contact us immediately on +61 489 989 670. Impersonation attempts can also be reported to Scamwatch (scamwatch.gov.au) — we support every report.

Contact us

For questions about security, verification or a suspicious message, contact our team directly:

Ocean Shipping Pty
Phone: +61 489 989 670
Email: info@oceanshippingpty.com
Website: oceanshippingpty.com