Payment Policy
Payments are processed on the transaction structure agreed at order confirmation. The accepted method of payment is bank transfer (direct deposit).
Order confirmation process
Before any payment is requested, we confirm:
- Product type and specifications
- Unit condition and configuration
- Delivery location and access conditions
- The total cost breakdown, including delivery and GST
This ensures every transaction detail is clearly understood before payment.
Payment timing
Payment is required to proceed with order processing and delivery coordination. Processing begins only after funds are confirmed. Delays in payment may affect availability, particularly for limited stock.
Transaction transparency
Each transaction is documented with a confirmation of the selected unit, an order summary, payment details and delivery coordination steps — full traceability from order to delivery.
Security considerations
Only pay using the official details provided in your invoice from info@oceanshippingpty.com. Verify payment information before completing any transaction. We never request payment through:
- Third-party messaging platforms
- Unverified external links
- Informal communication channels
Currency
All transactions are processed in Australian Dollars (AUD) unless otherwise specified in writing.
Questions
Call +61 489 989 670 or email info@oceanshippingpty.com before paying if anything is unclear — we would rather confirm twice than have you guess once.
