7 Key Points of Our Transparent Privacy Policy
Secure & Reliable Data Protection
At Ocean Shipping Pty Ltd, we are committed to maintaining a transparent privacy policy that ensures the security and confidentiality of your personal data. In today’s digital world, data protection is paramount, and we take it seriously. From collection and storage to sharing and deletion, we prioritize your privacy by implementing strong data security measures at every step.
This Privacy Policy outlines our practices and policies regarding the collection, use, and protection of your data. Whether you’re a first-time visitor or a loyal customer, we ensure your information is safeguarded.
Table of Contents
Section |
Description |
|---|---|
| 1. Information We Collect | Types of data we collect and how it’s used |
| 2. How We Use Your Information | Our purposes for processing your data |
| 3. Data Protection Measures | Security protocols in place to protect data |
| 4. Sharing of Information | Third-party sharing practices and policies |
| 5. Cookies and Tracking Technologies | How we use cookies and similar tools |
| 6. Data Retention and Deletion | Policies on data storage and removal |
| 7. Your Rights and Choices | Options to manage and control your data |
| 8. Changes to This Privacy Policy | How and when we update the policy |
| 9. Contact Us | How to reach us with questions or concerns |
1. Information We Collect
At Ocean Shipping, we collect only the information necessary to provide you with an exceptional experience. The types of information we collect include:
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Personal Identification Information: This may include your name, email address, phone number, and billing/shipping address, collected when you place an order or contact us.
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Payment Information: For secure transactions, we may collect payment details through encrypted, secure channels. This includes bank transfer details, especially for OSKO payments.
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Usage Information: Data about your interactions with our website, such as the pages visited, time spent, and the device used.
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Location Data: With your consent, we may collect location information to improve delivery accuracy and service availability.
Data Type |
Purpose |
Examples of Use |
|---|---|---|
| Personal Identification | Order processing, account creation | Name, email, address |
| Payment Information | Payment processing, transaction verification | Bank transfer details |
| Usage Information | Website optimization, customer support | Pages visited, device type |
| Location Data | Enhanced delivery services | City, state, or country location |
Our primary focus is to enhance your experience with Ocean Shipping. We use your data for the following purposes:
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Order Processing and Management: Personal data helps us fulfill orders accurately and efficiently.
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Customer Support: We use contact information to respond to inquiries, resolve issues, and improve services.
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Marketing and Communication: With your consent, we may send promotions, newsletters, and updates that align with your interests.
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Website Improvement: Usage data helps us understand how visitors engage with our site, allowing us to enhance user experience.
Note: We only use your information within the boundaries of this transparent privacy policy, never misusing or selling your data.
Your security is our priority. We employ robust data protection measures to ensure that your personal information remains secure.
Security Measure |
Description |
|---|---|
| Data Encryption | All sensitive data is encrypted during transmission and storage |
| Access Controls | Only authorized personnel can access specific data |
| Network Security | Firewalls and secure network protocols protect data |
| Regular Security Audits | We conduct periodic audits to identify and resolve vulnerabilities |
Our secure data practices include regular updates and testing of our systems, ensuring they meet the latest security standards.
Ocean Shipping does not share your data with third parties, except in specific, limited situations:
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Service Providers: To operate efficiently, we may share necessary information with service providers, such as payment processors, delivery partners, and IT support teams.
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Legal Requirements: We may disclose information when legally required, such as to comply with a court order or regulatory investigation.
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Business Transfers: In case of a merger, acquisition, or sale of assets, customer information may be transferred as part of the transaction.
Situation |
Example |
|---|---|
| Service Providers | Payment processing, delivery coordination |
| Legal Requirements | Court orders, regulatory obligations |
| Business Transfers | Mergers, acquisitions, restructuring |
We ensure all third parties adhere to strict confidentiality agreements aligned with our secure data practices.
Our website uses cookies and other tracking technologies to enhance user experience, improve site functionality, and support marketing efforts. You can manage your cookie preferences directly from your browser settings.
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Essential Cookies: These are necessary for core site functions, like shopping cart management and login sessions.
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Performance Cookies: These help us understand how users interact with the site, aiding in optimizing performance.
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Targeting Cookies: Used to display ads relevant to your interests on other platforms.
Managing Your Preferences: You can opt-out of non-essential cookies by adjusting your browser settings.
Our data retention policy is designed to keep your information only as long as necessary. We retain:
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Order Details: Stored for record-keeping and customer service support. Deleted after legally required retention periods.
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Payment Records: Retained for tax, audit, and legal compliance purposes.
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Account Information: Deleted upon customer request, provided there are no outstanding transactions or legal requirements.
If you wish to delete your data, please contact our support team, who will process your request according to this transparent privacy policy.
Ocean Shipping is dedicated to respecting your privacy rights. Under our customer-friendly privacy policy, you have the following rights:
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Access: Request a copy of the information we hold about you.
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Correction: Update or correct your personal details if inaccurate.
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Deletion: Request deletion of your data, subject to legal limitations.
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Opt-Out: Unsubscribe from marketing communications or adjust cookie preferences.
To exercise any of these rights, please reach out to us at the contact details provided below.
Our comprehensive privacy policy is subject to updates to reflect new regulations or improvements in our practices. We will notify customers of significant changes via email or on our website.
- Effective Date: This policy is effective as of the date listed below.
- Notification of Changes: Major updates will be communicated directly to customers.
By continuing to use our website, you agree to the updated terms of our privacy policy.
For any questions or concerns about our transparent privacy policy, data handling practices, or your rights, please contact us at:
- Email: info@oceanshippingpty.com
- Phone: +61 480048407
- Address: 923 Nubeena Rd, Premaydena TAS 7185, Australia
We’re committed to upholding a customer-friendly, transparent approach to privacy and data protection, ensuring a secure and trustworthy experience for every customer.
